Category: Culture

Doubling your BDC’s scheduled appointments isn’t as hard as it seems. This one simple idea will help increase your BDC’s scheduled appointments virtually overnight.

Finding good talent nowadays can be difficult. Not only that but the process of recruiting, hiring and training new employees can be expensive and time-consuming. But if you want to stop wasting resources on finding new employees, the answer is simple. Find ways to keep the talent you’ve already got.

Does it feel like millennials are killing your business? Lately, we’ve heard a lot of buzz about millennials and the impact they’re having on dealerships. That’s why we’ve put together some quick tips for how to deal with the millennials in the workforce.

Most customers are bored with traditional dealerships. It’s hard to escape it. There are desks, cars, little offices with glass windows, maybe a tower, a waiting area—all dealerships look the same to them. Here are some ideas to “kick up” the customer experience a notch.

Out of all the sessions at NADA’s conference in Las Vegas, a valuable session about BDC culture stole the show. Check out our new post to find out why.