Most customers are bored with traditional dealerships. It’s hard to escape it. There are desks, cars, little offices with glass windows, maybe a tower, a waiting area—all dealerships look the same to them. Here are some ideas to “kick up” the customer experience a notch.
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Doubling your BDC’s scheduled appointments isn’t as hard as it seems. This one simple idea will help increase your BDC’s scheduled appointments virtually overnight.
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Finding good talent nowadays can be difficult. Not only that but the process of recruiting, hiring and training new employees can be expensive and time-consuming. But if you want to stop wasting resources on finding new employees, the answer is simple. Find ways to keep the talent you’ve already got.
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Does it feel like millennials are killing your business? Lately, we’ve heard a lot of buzz about millennials and the impact they’re having on dealerships. That’s why we’ve put together some quick tips for how to deal with the millennials in the workforce.
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Out of all the sessions at NADA’s conference in Las Vegas, a valuable session about BDC culture stole the show. Check out our new post to find out why.
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